How we needed to Dwell for over two weeks though they retained our stuff hostage until finally they filled their truck. See all images from Rome P. for National Moving & Storage Liz J. and five others voted for this evaluation
Update 7/eighteen: Right after remaining on hold for forty five mins and no remedy. Acquired a phone declaring the dispatcher is not at his Place of work right until tomorrow so we need to wait around until eventually tomorrow for an update on our things!!! The only thing they know is that is not on just how however! Worst organization at any time!! Customer service is awful, dispatch is terrible, maria ** under no circumstances return cellphone phone calls, my salesperson luis is missing in action and we don't know whenever we are getting our stuff since tuesday 12th!
Claimed This small business continues to be claimed with the operator or even a agent. Learn more 29 testimonials
They replied by stating that my email had been forwarded towards the statements Division, that it were expedited Which they might continue to keep me updated. Two weeks passed and I obtained no updates. Throughout the BBB, I used to be knowledgeable that the corporate was awaiting a claim kind to course of action my assert (the exact same declare type that doesn't allow The shopper to ask for reimbursement for costs more than estimate).
If for some purpose you're unfortunate sufficient to do business with this enterprise, be sure to make sure you browse their assert sorts prior to deciding to allow them to contact your belongings! They call for you to submit original acquire receipts, the weight and 3 maintenance estimates for each product!
Our system is more economical, much more constant and allows us to keep up a better amount of good quality Handle.
Halt subsequent Kristen C. ten/2/2017 This is certainly definitely THE worst business I have at any time experienced the displeasure to deal with. I begun in May perhaps of this calendar year to complete a partial shift from my house in Florida to my daughter in Tacoma, Wa
I had to invest the money that I experienced saved to pay them on school clothing and this kind of for my daughter due to the fact They're Keeping them hostage (she will be able to’t go to school in tank tops and shorts and we only each have 6 pairs of clothes and 1 set of shoes now). So now I'm still left with none clothing, and with out my household goods, out $1150.00, no beds, dishes, or anything else (but what I'm more info most upset about is her little one photos which I am able to in no way get back again).
She mentioned which was not an option. I informed her I was not having to pay a single dime until finally I talked Together with the homeowners. She certain me that she would get in touch With all the homeowners and acquire back to me- I by no means heard back from her so I left her three messages and two messages for Tony. No person returned my connect with.
(A thing is fishy there. Hmm...) The paperwork said (amazingly) that it absolutely was on the "worst case scenario" 800 cu. ft. After i requested them to show it they built me stroll out towards the truck which was not even loaded flooring to ceiling (And that i was not even in a position to see Should the truck was vacant when they arrived) together with the undeniable fact that there was tall things for the really close so who is aware just how much House was truly again there.
I called them they usually knowledgeable me that they experienced combined up my name that has a buyer in Houston, TX and that cargo would go out March 18th and arrive March twenty second... I referred to as Margaret again and emailed her to precise my dissatisfaction Once again and demanded some type of lower price.
I gained a quote from Initial National Moving and Storage, at the moment "National Moving and Storage" for just a cost estimate with a move from Florida to Texas. I acquired a quotation and went around an itemized list of items with Jeff. 3 movers arrived to my destination to get my items and midway in the move I was advised which i was likely over the cubic square toes, the driver went outdoors and contacted his manager Sergio, who then quoted me double the first price.
At 11:35 a "Maria **" contacted me advising the exact same matter that Alex did about the quantity. I all over again advised I wouldn’t be paying the amount they needed since they refused to supply proof in the cubic sq. footage, took my roommate's belongings and refused to answer my making contact with them.
June twenty second, all-around 1800: Movers go away. I am outside the house having our motor vehicle packed up with the long travel in advance of us. Return inside of to show off the lights and what not. See packing trash all over: box parts, Tape. Vacant tape rolls. I see many of our things just remaining there. We simply call the movers and possess to pack all of these items into our previously crammed car or truck and chase them down about twenty minutes absent to give them the stuff they left behind.